Admin Guide
Everything you need to set up and manage your organization — from inviting team members to monitoring usage.
Admin Panel vs App Section
The platform has two main areas:
- App Section — Where all users (including admins) create meetings, view their calendar, and manage their own recordings
- Admin Panel — Where Owners and Admins manage the organization: members, rooms, billing, and organization-wide settings
This guide covers the Admin Panel. For using meetings and features, see the User Guide.
Who Can Access the Admin Panel?
Only Owners and Admins can access the Admin Panel. Members see only the App Section.
| Role | Admin Panel Access | Can Manage |
|---|---|---|
| Owner | Full access | Everything, including other admins |
| Admin | Full access | Everything except other admins |
| Member | No access | Only their own meetings and recordings |
More granular role controls are planned for future releases.
What's in This Guide
Getting Started
New to being an admin? Start here for a checklist of first-time setup tasks.
Organization Settings
Configure your workspace identity — name, logo, and description.
Team Management
Invite members, understand roles and permissions, and manage your team.
Rooms
Create and configure persistent meeting spaces with their own links and settings.
Monitoring
Track license usage, view active meetings, and manage recordings across your organization.
Billing & Plans
Manage your subscription, add licenses, and configure add-ons.
Quick Tasks
I want to...
| Task | Where to Go |
|---|---|
| Invite someone to my organization | Inviting Members |
| Create a room for recurring meetings | Creating Rooms |
| See how many licenses we're using | License Usage |
| End a meeting that's running too long | Active Meetings |
| Change our organization's logo | Branding |
| Upgrade our plan or add licenses | Managing Your Subscription |
| Understand what rooms are | Understanding Rooms |
Understanding Organizations
Every user account is automatically associated with an organization. When you sign up, an organization is created for you.
Key points:
- All billing, licenses, and storage are at the organization level
- Users can belong to multiple organizations with different roles in each
- When you switch organizations, you see that organization's plan, members, and resources
The organization is the context for everything you do in the platform. Your plan, your team, your rooms, and your recordings all belong to your organization.
Coming from an older version? If you previously used our platform and your subscription wasn't migrated correctly, contact support to have it resolved.
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